Privacy Policy, Terms and Conditions

Information Collection and Use

We are the sole owner of the information collected through www.roseyscrystals.com. We collect personally identifiable information from our customers and site users at several different places on our site.

Orders

If you purchase a crystal specimen from us, we request certain personally identifiable information from you on our order form. We recommend the use of PayPal to our customers. You may also do a direct transfer (EFT) to our bank account.

Uses of Information

We use information collected during the ordering process for billing and shipping purposes, such as determining cost of shipment to your location, to provide a shipping address to mail or courier companies and, to contact you if there is a problem with your order.

Updates

If you join our mailing list, we will occasionally send you site updates and special offers of crystal specimens at discounted price. If you want to be added to our mailing list for site updates and special offers - please contact us at prosewarne@telkomsa.net

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order,or other legal proceeding.

Terms & Conditions

Each specimen on this website has been represented as closely as possible to actual and the dimensions are clearly stated. There should therefore be no reason for disappointment or dissatisfaction with your purchase. However, should you not be satisfied with your purchase please notify us at prosewarne@telkomsa.net  within 14 days of purchase. The specimen must be returned in the original packaging using the same postal method and insurance, if any, as for despatch. A refund will be made via Paypal on receipt of the specimen in its original condition at Rosey’s Crystals.

PAYMENTS AND ORDERING

Payment by Paypal or direct US$ transfer
(bank details to be supplied once sale agreed)

Postage and insurance additional and depending on location and method. Postage will be from Cape Town, South Africa.